About Us

Company Profile

We are a locally owned, family run business with deep roots in Eastern Washington and Northern Idaho.  WIFiBER was built on a need for fast and reliable broadband internet access in the areas that we serve.  We began offering services in 2011 as Cascades Computing and later changed our name to WIFiBER.  We have built our business on strong customer satisfaction and small town values.  We offer local service and support and are dedicated to providing honest and reliable service.

Address-

Payments -
PO BOX 988
Spokane, WA 99210

Office-
223 N. Crosby Street
Tekoa, WA 99033

(509) 720-8313

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Job Type: Full-time

Location:  Based out of Tekoa, WA – Servicing Whitman County, WA / Spokane County, WA

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Do you enjoy physical work (both indoor and outdoors), talking with people, providing a great customer experience and learning new technologies?

 

Are you seeking an opportunity in a small business where you have independence, confidence, and can have control of your success?

 

Are you a natural leader who is adaptable and willing to learn new skills?

 

WIFiBER is one of the regions fastest growing Internet Service Providers. We focus on delivering fast internet and telephone at affordable rates.

 

We provide our Technicians with on-the-job training as well as a company vehicle, laptop and tools.

 

Our Field Technicians / Installers are responsible for customer visits to complete site surveys and service installations ensuring a quality internet connection.

 

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Installers/Technician Primary Responsibilities:

 

Conducting site surveys – determine the best positioning of our equipment for strongest signal reception.

 

Installing cutting edge technology – install mounts and antennas while ensuring strong connectivity to company infrastructure.

 

Educating customers – review order with the customer and teach them the basics to use and enjoy their new service.

 

Conducting network maintenance – Install and maintain equipment at core network sites.  This work is often outdoors and in challenging environmental conditions.

 

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A successful Field Technician / Installer will have the following:

 

-2 years of experience as a technician performing related services for homes and/or businesses preferred. Entry level positions are available.

-Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity.

-High energy, being resourceful and have strong multi-tasking skills.

-Excellent written and verbal communication skills.

-Computer skills; basic electronics and/or fiber optic splicing experience is helpful.

-Ability to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces, work in all climates.

-Willingness to work flexible schedules including weekends, holidays and evenings.

-This position is 40+ hours a week.

-Must be willing to travel on occasion.

-Must possess a valid driver’s license with a driving record that meet company minimum safety standard.

-High school diploma or GED; college or technical/vocational school preferred.

-Cable installation experience is a plus.

-Passion for technology is a plus.

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How to Apply -:

Applicants should submit a resume and cover letter to career@wifiber.net

This announcement will be opened until filled.